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OUR STORY

Hi, I'm Heather Beckett,
the founder of BPO...

BPO stands for Business Performance Optimisation and I work with SME owners and senior leaders to enhance leadership capability, optimise business performance and achieve long-term growth.

 

For me, there is nothing better than helping senior leadership teams to step away from their busy day-to-day and work on their business rather than being head-down and fire-fighting in their business. The opportunity to provide support and advice during a time of questioning, reflection and growth is both an honour and a pleasure.

life before BPO...

Prior to starting BPO, I worked in both SME and corporate businesses, and spent 13-years working for the Blue-Chip global organisation Bentley Motors. I worked in many functions such as Sales, Marketing, Operations, Aftersales and HR, all within a project and change management capacity.  I have extensive experience leading complex strategic change initiatives from concept to implementation, in dynamic environments, with diverse stakeholders, competing needs and changing priorities.

 

The BPO services have been inspired by the SME and corporate experiences I’ve had, along with the Blue-Chip consultative approaches that the big corporate budgets can afford and tailored to meet the needs and price point of SME businesses.

Heather is an experienced and professional programme manager. My team and I enjoyed working with her across a number of high profile Transformation Projects.
 
She helped us to define a clear vision and spent a lot of time working through the best approach to deliver them. I also really appreciated the positive interaction with my team to ensure that we kept on track to reach our objectives in the required timescales. I would have no hesitation in recommending Heather.

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