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ABOUT

Hi, I'm Heather Beckett,
the founder of Business Performance Optimisation...

I'm on a mission to empower small business owners and senior leaders to think, plan, and act more strategically — so they can unlock both their business and personal potential.

I’m deeply passionate about strengthening leadership, improving performance, and building the foundations for sustainable growth. Nothing drives me more than helping clients rise above the daily noise and reclaim space to focus on what truly matters: long-term success.

Through Business Performance Optimisation, I offer tailored services that combine the strategic depth of big-business consulting with the agility and affordability that small businesses need. It’s a privilege to partner with leadership teams during pivotal moments — helping them shift from firefighting to future-proofing, with practical advice and the support they need to grow with confidence.

Credentials & Experience:

  • Chartered Manager (CMgr MCMI)

  • Experienced Mentor, Peer Group Facilitator, and Coach

  • Blue-chip Corporate Background

  • Proven Success In Large & Small Business Environments

  • High Growth & Help to Grow Programme Small Business Mentor 

  • NVQ Level 7 in Strategic Leadership & Management

  • Sales, Marketing, Operational & Change Management Experience

  • APMG Change Manager, PRINCE 2 & Agile Project Manager.

Does This Sound Like You?

You’re a driven small business owner or senior leader scaling fast — and feeling the pressure that comes with growth. You’ve built something great, but now you're facing growing teams, rising complexity, and a need for better systems and strategic clarity.

You're starting to realise that what got you here won’t get you to the next level.

You want to regain control, lead with confidence, and grow in a way that feels purposeful and sustainable — without losing the essence of what made your business special in the first place.

Let's Work Together?

If this is you, I extend a warm invitation to work with me. Together, let's unlock your full potential and elevate your business to new heights.

Business Owner, Heather Beckett

A Clear Mission...

I believe business shouldn’t come at the cost of living. My mission is to help business owners build companies successful that support their lives—not consume them. Whether it’s carving out time for family, pursuing personal passions, or simply being able to unplug without panic, I’m here to make that possible. Through clear strategies, practical tools, and empowering support, I help leaders build confident, capable teams, and reclaim both their time and peace of mind. Because a thriving business should lift you up, not weigh you down.

With Clear Values

Customer Centricity
I prioritise the needs and satisfaction of my clients above all else. I actively listen to your requirements, understand your challenges, and tailor my solutions to deliver exceptional value and exceed expectations.

A Critical Friend
I believe in fostering strong, transparent, and honest relationships with my clients. As a critical friend, I provide constructive feedback, challenge conventional thinking, and offer objective insights to help you identify opportunities for growth and improvement.

Supportive
My commitment to you goes beyond consultation. I stand by your side, offering unwavering support throughout your business journey. I celebrate your successes and assist you in overcoming hurdles to help you achieve your goals.

Be People Focused
I value the individuals behind every business. I build genuine, respectful relationships based on empathy, trust, and open communication. By understanding the people I work with, I create more effective, human-centred solutions that foster collaboration, wellbeing, and long-term success.

Developmental
I am dedicated to the continuous development of both my clients and myself. I empower businesses to adapt to changing landscapes, innovate, and embrace new opportunities. I also invest in my own professional growth to stay at the forefront of industry trends and deliver cutting-edge solutions.

Heather is an experienced and professional programme manager. My team and I enjoyed working with her across a number of high profile Transformation Projects.
 
She helped us to define a clear vision and spent a lot of time working through the best approach to deliver them. I also really appreciated the positive interaction with my team to ensure that we kept on track to reach our objectives in the required timescales. I would have no hesitation in recommending Heather.

HEAD OF RETAIL DEVELOPMENT

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