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Hi, I'm Heather Beckett - the founder of BPO...
BPO stands for Business Performance Optimisation and I work with SME owners and senior leaders to enhance leadership capability, optimise business performance and achieve long-term growth.
For me, there is nothing better than helping senior leadership teams to step away from their busy day-to-day and work on their business rather than being head-down and fire-fighting in their business. The opportunity to provide support and advice during a time of questioning, reflection and growth is both an honour and a pleasure.
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After a successful career working in both SMEs and large corporations I became aware of the importance and value of strategy. I realised that SMEs generally don’t have the resource and sometimes the awareness that make the larger companies more successful.
From my experience this is due to a deficiency in SMEs strategic capacity, mindset and sometimes capability, results in efforts being focused, primarily, on the operational day to day.
According to a Constant Contact study of over 1000 business, it was found that 65% of SMEs only plan 1 year ahead.
Having a disproportionate focus on day to day activities, can pose significant risks to business productivity, growth, customer satisfaction and ultimately the business sustainability. This I know will cause many a sleepless night for senior management, they will be firefighting, appeasing whoever shouts loudest as the priority; they will witness business stagnation and experience frustration!
'more proactive, less reactive'
For these reasons, and because I know that there is another way, I help businesses to become more strategically focused, ensuring everyone within the organisation is oriented towards and contributing to one clear vision.
I do this through taking what I have learnt whilst working in both SME and large corporations in the areas of strategy, project and change management, and by applying systematic, holistic approaches inspired by my interactions with blue-chip consultancies to enable directors to be more proactive and less reactive.
According to a Constant Contact study of over 1000 business, it was found that 65% of SMEs only plan 1 year ahead.
Having a disproportionate focus on day to day activities, can pose significant risks to business productivity, growth, customer satisfaction and ultimately the business sustainability. This I know will cause many a sleepless night for senior management, they will be firefighting, appeasing whoever shouts loudest as the priority; they will witness business stagnation and experience frustration!
'more proactive, less reactive'
For these reasons, and because I know that there is another way, I help businesses to become more strategically focused, ensuring everyone within the organisation is oriented towards and contributing to one clear vision.
I do this through taking what I have learnt whilst working in both SME and large corporations in the areas of strategy, project and change management, and by applying systematic, holistic approaches inspired by my interactions with blue-chip consultancies to enable directors to be more proactive and less reactive.